Trucking dispatching software buying guide

Trucking dispatching software buying guide | Logistics management software

What is Trucking Dispatch Software?

Trucking dispatching software is used to manage and automate the dispatching of service technicians to customer locations. The majority of trucking dispatch software comes with features such as mapping capabilities, scheduling tools, and customer management tools. In addition to reducing trucking operation costs, this kind of software also reduces safety risks that are often associated with operating a trucking or logistics company. The use of truck dispatch software can help businesses improve efficiency and coordination, as well as reduce operating costs.

Now we know someone in the truck business isn’t going to stop by buying one truck. Obviously, he will purchase a fleet of trucks to expand his business. This is something that is common among truckers, freight forwarders, logistics experts, and cargo companies. Inventory management, tracking your drivers, and meeting the demands of your clients become mammoth tasks with an increase in the number of vehicles.

Do you know how trucking dispatch software works and how online trucking management software can solve your problems?

Routing automation and online scheduling are common features of trucking dispatching software. Real-time updates are provided by GPS tracking and mobile apps. Using the application, you can track the actual location of your vehicles, traffic conditions, and the assignments of available carriers in real-time. With the use of advanced routing algorithms, pickups, drop-offs, service calls, and deliveries are automatically assigned.  

It can help schedule routes, optimize routes, monitor driver behavior, provide alert notifications, and calculate total route costs, which will enable your company to reduce turnaround times and costs.

With these applications, you can provide proof of delivery or service completion, along with photos, signatures, and driver notes. In any case, trucking dispatching software is often operated from a desktop dashboard by managers, and mobile apps are provided for employees and drivers.

How Truck Dispatch Software Can Help Your Transportation Business?

The trucking industry transports raw materials to finished products for every business, from small to large. Truckers deliver the final product you see on the shelf of a store.

As a result, the trucking industry contributes a significant amount to the GDP. Trucking is one of the most challenging industries with a rough schedule despite its huge impact on our lives. In particular, if you are a single business owner, managing everything will be even more difficult. It takes a lot of time to manually track vehicles, plan routes, and manage driver schedules if your business doesn’t have an efficient dispatch system. All of these processes can be managed easily and automatically with dispatch management software.

Having a portable truck business solution allows you to record entries as you go, and the software will automatically format the entries. The best transportation dispatch software will not just keep your books straight, but also show you where your money is leaking and how to fix it.

The following are some of the key benefits of dispatch software for trucking:

  • Easily track drivers with GPS technology
  • Managing all kinds of dispatches
  • Accurate estimates and real-time invoicing

Trucking Dispatching Software’s Key features and Functions?

  • Better delivery routes
  • Improve customer & driver satisfaction
  • Improve driver behavior and safety
  • Efficient Employee Scheduling
  • SLA Enforcement
  • Reports and Analysis 
  • Mobile-First & GPS Tracking
  • Reduced Fuel Consumption
  • Mitigating Risks and Delays
  • Dynamic Route Optimization
  • Reduced service costs
  • Seamless Integration with 3PL and Carrier Systems
  • Digital Control Tower
  • Proactive Alerts
  • Streamline Employee Communication
  • Send & Receive Reports in Real-time From the Field
  • Real-Time Tracking
  • Effective Optimization Engine 
  • Increase in On-Time In-full Deliveries
  • Intermodal Trucking Dispatch
  • Automatic Route Planning
  • Accurate KPI Benchmarking

Trucking Dispatch Software: What does it cost?

Most truck dispatch software solutions on this list do not disclose pricing information in their promotional materials, such as their official websites. Interested parties should contact their respective company’s sales representative for more information on these pricing plans. For those who disclose this information, Onfleet is one of the more expensive options, starting at $500 per month for unlimited users. Additionally, there are cheaper options like TruckingOffice, which starts at $20 per month for 1-2 trucks.

In general, we recommend choosing a truck dispatch software solution that provides the most features at the lowest price. The basic pricing plan for Connecteam is $29 per month for the first 30 users.

The Top best truck dispatch software

Let’s look at some of the best trucking software of 2023 now that you know how and why truck dispatch software can help you scale your business.

Axon Trucking Software
  • Free Trial: Yes
  • Capabilities: IFTA Reporting, Accounting, Dispatch, Maintenance.
  • Mobile App: Yes
Trinium Technologies
  • Free Trial: Yes
  • Capabilities: Safety Compliance, Accounting, Dispatch, Fleet Management.
  • Mobile App: Yes
Dr. Dispatch Software
  • Free Trial: Yes
  • Capabilities: Dispatch, Maintenance, IFTA Reporting, Accounting.
  • Mobile App: Yes
Trucking Office
  • Free Trial: Yes
  • Capabilities: Accounting, Maintenance, Dispatch, Document Management, IFTA Reporting.
  • Mobile App: Yes
McLeod Software
  • Free Trial: Yes
  • Capabilities: Dispatch, Bid Procurement, Freight Management, Document Management, Customer Relationship Management, and Accounting.
  • Mobile App: Yes
  • Free Trial: Yes
  • Capabilities: IFTA Reporting, Dispatch, Accounting, Maintenance, Document Management, Two-Way Texting.
  • Mobile App: Yes
PCS Software
  • Free Trial: Yes
  • Capabilities: Fleet Maintenance, Dispatch, Accounting, Safety Compliance, Transportation Management.
  • Mobile App: Yes


What is a truck dispatch system?

A digital system that routes and schedules trucking for a company, resulting in faster deliveries and satisfied customers.

Does Truckers Helper support any platforms?

Cloud-based or on-premise, Windows-compatible software is available.

Are there trucking dispatching software options that I can choose from?

You can customize the software according to your needs.

What can I do to prepare for trucking dispatch software?

Defining the requirements, selecting the software format, choosing the logistics vendor, and ultimately receiving the outcome – these steps will prepare you for the process.

Is Truckers Helper able to offer guides, tutorials, and or customer support?

The following support options are available: Documentation, Webinars, Live Online, Tech Support, Knowledge Base, and Phone Support.

How does truck dispatch software help transport companies?

Managing the business easily, being affordable, tracking time, and having advanced features contribute to its growth.

Does the trucking dispatching software provide real-time navigation?

That’s right, it’s a vital part of the process.

Final Thoughts

The best dispatch software, even if it’s recommended by experts, should be easy to use, have robust features, be applicable to your business niche, suit the size of your company, and have positive customer feedback and reliable support if you choose a ready-made solution.

You can view, track, and manage dispatch activities from a single app with the right dispatch trucking software. Whether it’s scheduling, compliance, communication, task management, and more, truck dispatching software simplifies all processes. Be sure to carefully examine the trucking dispatch solutions listed above before making a decision. With the right dispatch software for trucking, you won’t just save money, but you’ll also streamline business operations.

We recommend custom development if you need a product that will match your business’s specific needs. Stfalcon’s trucking dispatching software is not only state-of-the-art, but it can also be scaled and adapted to the needs of growing businesses, and it can be integrated with third-party services to facilitate business operations. 

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